In this book, we aim to assess AutoSERVQUAL (Gencer & Akkucuk, 2017) in the Turkish automobile aftersales customers empirically. We first include a brief explanation […]
In this book, we aim to assess AutoSERVQUAL (Gencer & Akkucuk, 2017) in the Turkish automobile aftersales customers empirically. We first include a brief explanation […]